CMU — Central Cardiac Monitoring
Central cardiac monitoring is one of the least forgiving systems in a hospital — when it works, nobody notices; when it doesn’t, an entire unit loses visibility into every patient on telemetry. Clinical Technology Solutions’ Central Monitoring Unit (CMU) support keeps your central station infrastructure running reliably, whether that means depot repair on failing hardware, on-site troubleshooting, or a fully managed monitoring arrangement for facilities that want a partner watching the system, not just fixing it after it breaks.
We built our CMU program around the same principle behind everything we do: manufacturer-grade diagnostic procedures, fast turnaround, and documentation that holds up under survey.
What Our CMU Support Covers
- Central station hardware diagnosis and repair
- Display, alarm, and connectivity troubleshooting
- Software configuration and version management
- Integration checks between central stations and bedside/telemetry devices
- Scheduled preventive maintenance to OEM specification
The CTS Advantage for Central Monitoring
Full-System Visibility
A CMU issue is rarely isolated to one screen. We troubleshoot the whole chain — central station, network, and connected bedside/telemetry hardware — so a fix actually resolves the alarm or connectivity problem, not just masks it.
Fast Response When It Matters Most
A central monitoring outage affects an entire unit’s ability to watch every patient at once. We triage CMU service requests immediately and dispatch the right technician the same day whenever possible.
No-Worry Warranty
Every CMU repair is backed by our No-Worry Warranty — if the same fault reappears within the warranty period, we make it right at no additional cost.
CMU Program at a Glance
Hardware Repair, Configuration, and Ongoing Support
Repair
- Central station hardware diagnosis
- Display and connectivity troubleshooting
- Depot repair with loaner availability
Configuration
- Software version management
- Bedside/telemetry integration checks
- Alarm configuration review
Documentation
- Survey-ready service records
- Scheduled PM to OEM spec
- Complete service history on request
Keep Every Bed Visible
A central monitoring blind spot is a patient safety risk your facility can’t afford. Clinical Technology Solutions keeps your CMU infrastructure running reliably, with the response time and documentation discipline your compliance team expects.
Contact our team to discuss CMU repair, preventive maintenance, or a managed monitoring arrangement for your facility.